RT @BlizzardCS: [#D3] We will be performing scheduled maintenance beginning on Tuesday, January 15th, at 5:00 PM PST and we expect the serv…
Not just yet. We're aiming to get those out this afternoon. As usual, they'll be an abbreviated version of the PC notes.
Patch 2.6.4 is currently rolling out to consoles. We're working to resolve an issue with the PC version, and are ai… https://t.co/3ViSk0afQZ
01/15/2019 06:10 AMPosted by
GoosePants When the new patch drops will it be available on consoles the same time as PC?
Patches for console and PC usually go live on the same day (similar to seasons), but not always at the same time.
For example, Patch 2.6.4 is currently rolling out to consoles. We're working to resolve an issue with the PC version of the patch, at which point it will be rolling out as well.
Hope that helps!
Hey, hope you're enjoying it on console!
For those on PC, we're working to resolve an issue with the patch rollout on that platform; hoping to have it to out soon.
Okay, once the code is registered to an account and can't be moved by anyone else, so my suspicion is that you may have registered the original code to this former account unknowingly. I don't believe we'll be able to transplant the code, but you're welcome to give us a shout with that request (as needed) via the linked contact options. Hope this helps!
FYI, as we don't have an inbound number for support, I would recommend using the available options we have listed on this page. In addition to ticket submissions, you can also request a callback, or live chat with us there.
P.S. @ u/Tasakio I checked my own account and see my classic games listed in my account management, so I'm thinking maybe either your original key wasn't entered into Battle.net, or you might be logging into a different account. Stay in touch and let me know how things go or if you have any difficulties getting through the support page. Ty
[S16] Haedrig's Gift: Barbarian 💢 Summon your warriors and unleash your wrath with the Immortal King’s Call! Learn… https://t.co/mZXuUnBWgz
Couple more clarifications, as the hotfix functions a little differently based on which platform you're playing on.
PC
Wirt's Leg will show as a blue quality (Magic) recipe, but the cost/materials needed to craft are correct. This is a known issue, and specific to PC. Once you craft the item, it will appear as Legendary in your inventory and salvage appropriately.
Console
Once you reach the main menu and connect to the internet, wait a few seconds before entering the game (5-10 should do it). This will ensure that the hotfix applies correctly, as if you enter the game too quickly, you may continue to see the Wirt's Leg recipe as blue (Magic) quality instead of Legendary.
In addition, the hotfix on these platforms must be applied with each new client session (i.e., every time you first start the game). In the future, this is something we will address, but for the remainder of this year’s event, this will be the case.
Once again, apologies for the confusion. Supporting multiple platforms comes with its own challenges, and we appreciate your patience and understanding. <3
Hey all - this was, indeed, a publishing error and the blog was erroneously pushed to this channel. We reached out to have the communication taken down and apologize for any confusion that may have occurred as a result.
Appreciate the heads up!
As you may have noticed, the latest Era did not roll as originally communicated on January 8. We have updated the Era end date to
January 14 in light of this issue.
We apologize for any inconvenience and misunderstandings that may have occurred as a result of this miscommunication, and look forward to seeing you in the next Season and Era when they begin next week.
01/09/2019 03:59 PMPosted by
InnocentEviL Still blue on Nintendo Switch. Hope it's fixed soon!
Thanks
I should clarify - this is a known issue that will persist. However, salvaging the blue version of Wirt's Leg should now result in the needed material regardless of its lack of Legendary status.
Apologies for not including this information sooner!
Just confirming as a couple others here that the hotfix is now live on PC. I believe the fix is still being verified on some platforms, but it is in the process of rolling out to all consoles and everyone should be able to successfully complete the Wirt's Leg quest chain by this evening.
Thank you so much for your patience and understanding while we worked to resolve this issue!
@Save_Me_Some @Blizzard_Ent @NintendoAmerica Don't leave any loose change around him 👀
@aramisx We like your style. 🔥
Just chiming in with a quick update: we investigated and discovered where the problem lies. We don't have an ETA just yet for when the fix will go out, but we know it will be a hotfix, so you won't need to patch the game again.
Also, just as a heads-up, the hotfix will likely go out at different times on console and PC. We'll provide more info again once we have the details!
We're investigating a bug where Wirt's Leg is being categorized as a blue item rather than a legendary. Thank you… https://t.co/F1GIgPUYju
In THE DARKENING OF TRISTRAM EVENT WIRT'S LEG It needs to be Leg. to salvage it!
01/04/2019 12:27 AMPosted by
CyberDust However, across all platforms (PC, PS4,XBONE, 360, PS3 and Switch) Wirt's leg is still a blue item, not legendary and is currently Wirtless.
Thanks for these details - we're passing along your reports to investigate and will let you know as soon as we have more info!